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| .UK BASED |
PROCESS
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| We recognise your need for a quick resolution to your data loss problem. We have "Fast Track" processes to expedite your data recovery and keep you informed at every critical step. |
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As
soon as your media arrives you will be called to acknowledge receipt.
For confidentiality, an Incident Number will be issued for your use
in all subsequent correspondence. laboratory engineers will then inspect and diagnose the problems relating to your media. You will recieve a comprehensive quotation, complete with a firm price and an estimate of the time required for recovering your data, as well as a complete file listing showing the data that will be recoverable. |
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We have various services to choose from. Each service carries our commitment to excellence, leading edge technology and impeccable customer service. Your dedicated OnTrack Data Service Representative will inform you of the service options. |
Options
at the outset Class 100 Clean Room facilities and experienced technicians will ensure the safety and integrity of your media and allow repair to mechanical and electrical problems. Proprietary system level software, that functions at the BIOS services level utilising the interrupts and setting registers of the CPU to facilitate access to your media to retrieve all the pieces of your data. |
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Recovery options start from as little as £19.99+vat for software or £545 +vat for RDR / In-Lab work depending on the complexity of the data structure and/or the physical problems associated with the media. Charges are based on time and expertise and do not relate to media capacity. One goal: to get you through the chaos of a data loss crisis. |
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