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Listening...
You will be asked about the events leading to your data loss and advise you of your immediate recovery options. When you send your media in for data recovery, Ontrack* engineers will perform a comprehensive diagnostic to determine exactly what has gone wrong. You will be advised on the most cost-effective and timely procedures to get the data working for you again. You will then be sent the results / file listing of recoverable data including a quotation for the complete recovery.

Your data is valuable.. . . . . Your time is valuable.
The most valuable commodity in business is time, we value yours so we aim to help you get your data back to life quickly, usually within 2-5 days, depending on the extent of the damage.

Next-day shipment of your data can be arranged to almost anywhere in the world, to get you and your organisation up and running with minimal down-time.

We can offer a full range of data recovery solutions to address your data loss needs. With access to exclusive and patented solutions that do not require you to send in your media for recovery. In situations where the hardware is functioning normally, we can offer Remote Data Recovery™ service and EasyRecovery™ software solutions which can to solve your data loss needs safely and effectively in a matter of hours.

If a company claims that there is no alternative to shipping your drive, it's because they are unable to offer an alternative. For situations in which the hardware is physically failing, our In-Lab services will utilise our Class 100 clean-rooms to retrieve your mission critical data.

You will be kept informed of the status of your data recovery, by phone, fax or E-mail.

Any Media, Operating system or Situation.
Whatever your situation it has almost certainly been seen before.

From standard PC to RAID Arrays, Servers, removable media, floppies, optical cartridges and tapes. If you have lost data from your laptop, we can supply the expertise to retrieve all recoverable data, regardless of age, make or model. 

DOS, Novell, Macintosh and UNIX.

If you think that your data is unrecoverable, think again, data has been recovered from dropped, fire-damaged and water-damaged drives, and also accidentally erased media.

The spirit of innovation.
We can help to recover data for all sizes of business, local authority, governments, military and many of the world's leading educational and research institutions. They can trust us with their data because they know we will explore all avenues to get it back.

The Ontrack advantage.
As an Ontrack authorised partner by completing our Online quote request your enquiry will be given a free upgrade to the expedited service reducing the 'turn around' time from 5-7 days to 3-4 days.

The process .
If you have data you need to recover click here for details of the process or fill out the Online quote request by clicking here.