Contact Host-it™

***CUSTOMER NOTICE – COVID-19 - 17/03/2020***

We have now gone into Stage 2 of our Business Continuity plan with many job roles being performed remotely.
Further information is available which customers can access via their Online Portal home page.

Sales

(0844) 745 1300

(option 1) 5 lines available

Ticket : Raise a Sales ticket

Email :

Accounts

(01604) 807 789

(option 3) 5 lines available

Ticket : Raise an Accounts ticket

Email :

General Enquiries

(0844) 745 1300

(option 1) 5 lines available

Ticket : Raise a General ticket

Email :

Tech
Support

Click here to contact tech support

nuco.support

Call us FREE. Especially useful for international callers. Connects to our switchboard, simply call and then use the usual extension numbers.

Reception

(0844) 745 1300

(option 0) 5 lines available

Email :

Calls to our 0844 or 0845 numbers cost up to 7 pence per minute, plus your phone company's access charge.

Fax (all departments) - (0844) 745 1303

Our fax machine operates 24/7, with replies sent during office hours.

Alternative Numbers - The following alternative numbers are also available to use:
Phone: 0845 1 206 590 / 01908 921 080
Facsimile: 0845 1 206 591

International Enquiries - +44 1908 921080

Customer Service Aims

Telephone calls to all departments will be answered during our standard office hours which are 9am to 5pm
(Monday to Friday - excluding public holidays).

We aim to respond to all Tech Support tickets and emails as soon as possible and within a minimum of 24 hours of receipt.
Those Tech Support tickets raised with a "Critical Status" are responded to 24x7 and prioritised but please check the Critical status criteria before sending, especially during office hours.

Accounts, Sales and General Enquiry tickets and emails will be responded to as soon as possible and by the next working day as a minimum.

Should you wish to make a complaint about a service taken from Nuco Technologies Ltd t/a Host-it Internet Solutions then please click here for our Customer Complaints Procedure.

Office Address

Nuco Technologies Ltd
Unit 1,
Northampton Science Park,
Kings Park Road,
Moulton Park Industrial Estate,
Northampton,
England,
NN3 6LG

Parent :

Name & Registered Office:
(Do not send communication to this address use the one above)
NUCO TECHNOLOGIES LIMITED
Sovereign Court, 230 Upper 5TH Street,
Central Milton Keynes,
Buckinghamshire MK9 2HR

nuco technologies ltd is a company registered in England and Wales
with company number 04470751