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Nuco Technologies Ltd

IT Technical First Line Support (Evenings & Weekend Shifts)

posted on 15th of August 2019

Due to continuing growth, Nuco Technologies Ltd are looking to recruit additional IT Technical First line support staff to assist our Milton Keynes Support Dept between the core “out of hours” periods of 5pm to 11pm Tues - Fri and 9am to 6pm Saturday or Sunday (flexibility would be considered).

This is an exciting opportunity to work for a well-established, financially stable, technically innovative and rapidly expanding Internet Service Provider which owns and operates Data Centre’s in Northampton, Bletchley and Milton Keynes.

Responsibilities will include responding to general IT support requests via email and tickets, determining their importance, resolving where possible and escalating where necessary as well as validating and granting on-site access requests to both Milton Keynes and Bletchley sites and monitoring visits via cameras.

The role would be primarily based at our Milton Keynes (Kiln Farm) data centre.

Required skills for this position:-

  • Good base level of IT knowledge
  • Good problem solving skills
  • Good communication skills

Welcomed skills:-

  • Knowledge of server hardware and Linux would be beneficial
  • First Aid certification

The role is ideally suited to someone who can rise to the challenge, solve problems quickly, logically and can explain solutions to customers in a non-technical and articulate manner. Due to the nature of the role, a DBS check would be performed.

An initial 6 weeks training would be provided some of which may be during normal office hours.

If you live and breathe IT, have a hard work ethic and love a challenge then this is the position for you!

An excellent opportunity for the right candidate.

Click here to begin the application process

It's company policy that we do not deal with agencies, thank you.

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